PRIVACY AND COOKIES POLICY

Last updated: 26 September 2023

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use your personal data to provide and improve the service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was created with the help of a Privacy Policy Generator.

PRIVACY AND COOKIES POLICY

Interpretation

Words whose initial letter is capitalized have defined meanings under the following conditions. The following definitions must have the same meaning, regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a single account created for you to access our Service or parts of our Service.
  • Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Lusoland.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on this website among its various uses.
  • Country refers to: Portugal
  • Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.
  • Personal data is any information relating to an identified or identifiable individual.
  • Service refers to the website.
  • Service provider means any natural or legal person who processes data on behalf of the Company. Refers to third party companies or individuals hired by the Company to facilitate the Service, to provide the Service on the Company’s behalf, to perform Service-related services, or to assist the Company in analysing how the Service is used.
  • Third-party social media service refers to any website or any social networking site through which a user can log in or create an account to use the service.
  • Usage Data refers to automatically collected data generated by the use of the Service or the Service infrastructure (for example, the duration of a page visit).
  • Website for lusoland.pt accessible at (https://lusoland.pt )
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.

COLLECTING AND USING YOUR PERSONAL DATA

Types of Data Collected

Personal Data

When using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, not limited to:

  • Email address, Telephone

Usage Data

Usage Data is collected automatically when you use the Service.

Usage data may include information such as your device’s Internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by computer or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used consist of beacons, tags and scripts to collect and track information and to improve and analyse Our Service. The technologies we use can include:

  • Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings to refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Service. Flash cookies are not managed by the same browser settings used for browser cookies. For more information on how to delete Flash Cookies, read “Where can I change the settings to disable or delete local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_ https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our e-mails may contain small electronic files known as web beacons (also called clear gifs, pixel tags and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages or opened an e-mail and for other related site statistics (for example, to record the popularity of a particular section and to check system and server integrity).

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.

We use session cookies and persistent cookies for the purposes set out below:

Necessary / essential cookies

Type: Session cookies

Administered by: Us

Goal: These Cookies are essential to provide You with the services available through the Site and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide these services to you.

Cookies Policy / Notification Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Goal: These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies

Type: Persistent Cookies

Administered by: Us

Goal: These Cookies allow us to remember the choices you make when using the Site, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to prevent You from having to re-enter Your preferences each time You use the Site.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.



Personal Data Usage

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the use of our Service.

To manage your account: to manage your registration as a user of the Service. The Personal Data You provide may give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, fulfilment and performance of the contract for the purchase of the products, items or services You have purchased or any other contract with us through the Service.

  • To contact You: To contact you by e-mail, telephone calls, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or informative communications related to the functionalities, products or services contracted, including security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted out of receiving such information.
  • To manage your orders: To fulfil and manage your orders from us.
  • For company transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data We hold about users of our Service is among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as analysing data, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyse the use of our Service, to contact you.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or part of Our business to another company.
  • With business partners: we may share your information with our business partners to offer you certain products, services or promotions.
  • With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register via a third-party social media service, your contacts on the third-party social media service will be able to see your name, profile, photos, and description of your activity. Likewise, other users will be able to see descriptions of Your activity, communicate with You and view Your profile.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Personal Data

The Company will keep your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

The Company will also store Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or to improve the functionality of Our Service, or if We are legally obliged to retain this data for longer periods.

Transfer of Personal Data

Your information, including Personal Data, is processed at the Company’s offices and at any other locations where the parties involved in the processing are located. This means that this information may be transferred to – and held on – computers located outside your region, locality, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by the sending of such information, represents your agreement to such transfer.

The Company will take all reasonably necessary steps to ensure that Your data is treated securely and in accordance with this PRIVACY POLICY and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

DISCLOSURE OF PERSONAL DATA

Commercial transactions

If the Company is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency)

Other legal requirements

The Company may disclose your Personal Data within the good faith belief that such action is necessary for:

Fulfilling a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible illegal acts in connection with the Service

Protect the personal safety of service users or the public

Protect against legal liability

Security of your personal data.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

The Service Providers we use may have access to Your Personal Data. These third-party providers collect, store, use, process, and transfer information about your activity on our service, in accordance with their privacy policies.

Usage, Performance and Miscellaneous

We may use third-party service providers to optimise our service.

Google Places

Google Places is a service that provides information about places using HTTP requests, operated by Google. Operated by Google.

The Google Places service may collect information from you and your device for security purposes.

The information collected by Google Places is kept in accordance with Google’s Privacy. Policy: https://www.google.com/intl/en/policies/privacy/

Children’s Privacy

Our service is not intended for children under 18.. We do not knowingly collect personally identifiable information from people under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we will take steps to remove said information from our servers.

If we need to rely on consent as the legal basis for processing your information and your country requires the consent of a parent, we may require your parent’s consent before collecting and using that information.

Links to other sites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by publishing the new Privacy Policy on this page.

We will inform you by email and/or a prominent notice on Our Service before the change takes effect and update the “Last updated” date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically to check for any changes. Amendments to this Privacy Policy take effect when they are published on this page.

Contact us

If you have any questions about this Privacy Policy, you can contact us at:

Stars and Frogs Lda
The Management:
David Jacob
Address Rua D. Sancho I, N.º 18, Loja E, 8500-013 Alvor, PORTUGAL

Telephone: : +351 960 272 927
Email: info@lusoland.pt

GDPR (GLOBAL DATA PROTECTION REGULATION )

If you have any questions regarding the GDPR and the use of your personal data, you should first contact our Data Protection and Controller at our customer service.

Stars and Frogs Lda
The Management:
David Jacob
Address Rua D. Sancho I, N.º 18, Loja E, 8500-013 Alvor, PORTUGAL

Telephone: : +351 960 272 927
Email: info@lusoland.pt

Under certain conditions, you may have the right to ask us to:

  • provide you with additional information about the use of your personal information;
  • provide you with a copy of the personal data you have given us;
  • hand over the personal data you have provided to another party responsible for processing, at your request;
  • update any inaccuracies in the personal data we hold;
  • delete personal data whose use is no longer legitimate;
  • limit the way we use personal data until the claim has been investigated.

The exercise of these rights is subject to certain expectations aimed at protecting public interest, such as the prevention or detection of crime.

If you are not satisfied with our use of your personal data or with our response, after exercising any of these rights, you can contact the supervisory authority (Comissão Nacional de Protecção de Dados – CNPD) – Email: geral@cnpd.pt

Stars and Frogs Lda
Rua D. Sancho I, N.º 18, Loja E
8500-013 Alvor/PORTUGAL

Email: info@lusoland.pt

Broker’s license no.: AMI 18705

Direct VAT number: PT516222163

+351 960 272 927 (Call via the National Mobile Network (for mobile network numbers)